Workforce Planner 
Location: North Side of the Brisbane River, QLD

About the Role
We are seeking a highly organised and proactive Workforce Planner to join our team at our Distribution Centre. Reporting directly to the Distribution Centre Manager, you will play a key role in managing labour hire agency relationships, rostering, scheduling, payroll administration, and safety management. This is an excellent opportunity for someone who thrives in a dynamic environment and enjoys balancing operational efficiency with people-focused practices.
Key Responsibilities
Operational Management:

• Manage day-to-day relationships with labour hire companies and external suppliers.
• Escalate employee issues appropriately and provide constructive feedback on performance.
• Support the recruitment process for team member roles in consultation with management.
• Schedule inductions, probation meetings, and assist supervisors throughout the process.
• Ensure rostering complies with the relevant Enterprise Agreement.
• Respond to ad hoc operational requests and adjust schedules as required.
• Verify services provided align with invoicing.
• Process leave and maintain payroll as directed by Management and HR.
• Take a proactive role in safety administration, including the Safety Management System (Solvesafety).

Teamwork & Relationships:

• Build strong relationships with internal teams, stakeholders, and external suppliers.
• Communicate openly, resolve conflicts constructively, and foster a safe working environment.
• Organise wellness programs and support a positive team culture.

General Responsibilities:

• Take ownership of responsibilities and follow through on commitments.
• Continuously seek opportunities to improve business processes.
• Demonstrate respect, fairness, and integrity in all interactions.
• Adhere to company policies, procedures, and privacy legislation.
• Assist with additional responsibilities as directed by management.

Skills & Attributes:

• Values-driven, leading by example with Safety, Teamwork, Accountability, Respect, Integrity, and Service.
• Strong operational and commercial acumen.
• Excellent problem-solving, organisational, and multitasking skills.
• Ability to plan, prioritise, and work to deadlines in a changing environment.
• Strong written and verbal communication skills.
• High proficiency in Microsoft Office Suite.
• Resilient, adaptable, and results-driven.

Qualifications & Experience:

• Previous experience in warehouse, logistics, or retail operations and administration is required.
• Experience in workforce planning, labour hire management, rostering, and payroll administration is highly desirable.

Why Join Us:
You will be part of a supportive, collaborative team where your input directly impacts the efficiency and success of our operations. This role offers the opportunity to develop professionally while contributing to the smooth running of a busy Distribution Centre.
Apply Now:
If you are an organised, proactive, and people-focused professional with a passion for operational excellence, we want to hear from you!