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Systems Engineer
- Posted 21 March 2025
- Salary$133800 per annum
- LocationSydney
- Job type Permanent
- ExpertiseSirius Technology
- ReferenceBH-62656
Job Description
Overview:
We are looking for an experienced System Engineer to join our IT Operations team. This role involves managing end-user devices, improving network infrastructure, ensuring high availability, and troubleshooting network issues with the help of a managed IT services provider. You will support enterprise systems across cloud platforms, SaaS solutions, and end-user devices.
Key Responsibilities:
We are looking for an experienced System Engineer to join our IT Operations team. This role involves managing end-user devices, improving network infrastructure, ensuring high availability, and troubleshooting network issues with the help of a managed IT services provider. You will support enterprise systems across cloud platforms, SaaS solutions, and end-user devices.
Key Responsibilities:
- Network Support: Troubleshoot network issues (LAN/WAN, switches, routers, firewalls).
- Device Provisioning: Set up computers and mobile devices, including Intune enrollment.
- Network Monitoring: Monitor network performance and collaborate with the managed IT provider.
- Hardware Support: Configure and troubleshoot devices like laptops, phones, tablets, and docking stations.
- AV Support: Maintain and troubleshoot Audio/Video devices.
- Network Design: Collaborate on designing and optimizing network infrastructure with the Managed IT provider.
- Security Management: Implement and maintain network security measures (firewalls, intrusion detection).
- Documentation: Maintain detailed records of network configurations, processes, and incidents.
- SaaS & Cloud Administration: Manage Microsoft SharePoint, Copilot, Zoom, and other SaaS solutions.
- Automation & Scripting: Automate recurring tasks using scripts or tools.
- Vendor Coordination: Coordinate with vendors to resolve issues and manage contracts.
- User Access Management: Manage user access and ensure compliance with policies.
- Policy Development: Contribute to IT policies and ensure compliance with guidelines.
- Patch Management: Ensure systems receive timely updates and patches.
- Project Management: Lead IT projects from planning to post-implementation.
- Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent work experience.
- Experience: 3-5 years in network engineering or a similar role.
- Skills:
- Hands-on experience with Microsoft 365 and cloud computing.
- Proficient in routing and switching protocols (e.g., Juniper JUNOS).
- Experience with SaaS solutions (e.g., SharePoint, Copilot).
- Knowledge of network security and monitoring tools (e.g., firewalls, VPNs, SolarWinds).
- Strong troubleshooting skills for complex network issues.
- Excellent communication and stakeholder management skills.
- Certifications: JNCIS, AZ-700, AZ-900/104, MS-102, or similar.
- Security Knowledge: Understanding of security frameworks like NIST and CSF.
- Industry Experience: Experience in financial services or regulated environments.