Systems Engineer

Posted 21 March 2025
Salary$133800 per annum
LocationSydney
Job type Permanent
ExpertiseSirius Technology
ReferenceBH-62656

Job Description

Overview:
We are looking for an experienced System Engineer to join our IT Operations team. This role involves managing end-user devices, improving network infrastructure, ensuring high availability, and troubleshooting network issues with the help of a managed IT services provider. You will support enterprise systems across cloud platforms, SaaS solutions, and end-user devices.

Key Responsibilities:

  • Network Support: Troubleshoot network issues (LAN/WAN, switches, routers, firewalls).
  • Device Provisioning: Set up computers and mobile devices, including Intune enrollment.
  • Network Monitoring: Monitor network performance and collaborate with the managed IT provider.
  • Hardware Support: Configure and troubleshoot devices like laptops, phones, tablets, and docking stations.
  • AV Support: Maintain and troubleshoot Audio/Video devices.
  • Network Design: Collaborate on designing and optimizing network infrastructure with the Managed IT provider.
  • Security Management: Implement and maintain network security measures (firewalls, intrusion detection).
  • Documentation: Maintain detailed records of network configurations, processes, and incidents.
  • SaaS & Cloud Administration: Manage Microsoft SharePoint, Copilot, Zoom, and other SaaS solutions.
  • Automation & Scripting: Automate recurring tasks using scripts or tools.
  • Vendor Coordination: Coordinate with vendors to resolve issues and manage contracts.
  • User Access Management: Manage user access and ensure compliance with policies.
  • Policy Development: Contribute to IT policies and ensure compliance with guidelines.
  • Patch Management: Ensure systems receive timely updates and patches.
  • Project Management: Lead IT projects from planning to post-implementation.
Required Skills & Experience:

  • Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent work experience.
  • Experience: 3-5 years in network engineering or a similar role.
  • Skills:
    • Hands-on experience with Microsoft 365 and cloud computing.
    • Proficient in routing and switching protocols (e.g., Juniper JUNOS).
    • Experience with SaaS solutions (e.g., SharePoint, Copilot).
    • Knowledge of network security and monitoring tools (e.g., firewalls, VPNs, SolarWinds).
    • Strong troubleshooting skills for complex network issues.
    • Excellent communication and stakeholder management skills.
Desirable:

  • Certifications: JNCIS, AZ-700, AZ-900/104, MS-102, or similar.
  • Security Knowledge: Understanding of security frameworks like NIST and CSF.
  • Industry Experience: Experience in financial services or regulated environments.