Location: Eastern Creek, NSW
Salary: $80,000-$85,000 including super
Position: Service Technician
Hours: 8am-5pm (Mon-Fri)
Contract: Permanent Posistion 

We are seeking a permanent skilled and motivated Service Technician to join a Technical Service and Refurbishment team based in Sydney. This is a hands-on role focused on the repair, rework, and refurbishment. The ideal candidate will bring a combination of technical expertise, strong communication skills, and a customer-focused attitude.

• Competitive rate $80,000-$85,000 including super depending on experience
• Full-time permanent role, Day Shift
• Immediate start available 

Reporting to the Operations Manager, your responsibilities will include:

• Conduct functional testing on devices to ensure they are operating correctly
• Carrying out repairs, rework, and refurbishment of products in line with technical guidelines
• Assessing and processing DOA (Dead on Arrival) and warranty claims accurately and efficiently
• Providing technical support to internal teams, dealers, and authorised service agents via phone and email
• Escalating complex issues to the Technical Services Supervisor or Manager when required
• Maintaining accurate service records and supporting overall workflow efficiency
• Assisting with dealer training to enhance product knowledge and technical capability
• Following all health, safety, and manual handling procedures to maintain a safe work environment
• Contributing to a positive, professional, and team-focused workplace culture

What You’ll Need:

• Minimum of 3 years’ hands-on experience in a similar technical or service role is preferred 
• A TAFE technical qualification (certificate or diploma level) is highly desirable
• Strong troubleshooting and problem-solving skills with the ability to work independently
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office and general computer literacy
• A proactive and customer-focused mindset with a high level of attention to detail
• Ability to safely perform manual handling and lifting tasks using appropriate equipment and safe practices

About the Company

Join a fast-paced and growing organisation as a Service Technician, where you’ll be responsible for repairing, refurbishing, and supporting a wide range of products while delivering high-quality technical service and customer support in a dynamic, team-oriented environment.

If you're ready to make a positive impact and take on new challenges, we’d love to hear from you!
 
We appreciate your interest for this position, and you will be contacted by Georgia if your skillset matches the requirements of this position.

At Sirius People, we advocate for the progression and equity of people of Aboriginal and Torres Strait Islander descent, diverse cultural backgrounds, disabilities and gender identities. Therefore, we strongly encourage you to apply.