Senior Infrastructure Engineer

Posted 19 June 2024
Salary$15500 - $16500 per annum
LocationGlen Waverley
Job type Permanent
ReferenceBH-57799

Job Description

Permanent role based in South Eastern Suburbs of Melbourne. 

Full time hybrid opportunity 

Responsibilities
  • Providing technical expertise for core infrastructure listed in role requirements
  • Manage and proactively maintain all responsible system
  • Help produce appropriate infrastructure designs and technical specifications in line with defined processes to support the development of new and improved system
  • Coordinated execution of projects task with support of Technical Leads and Project Managers
  • Conduct training & mentoring programs to junior team members along with ensuring documentation is accurate and well maintained
  • Deliver weekly system reports to Infrastructure manager
  • Adhering to Infrastructure policies and processes (e.g. Change Management) as well as identifying potential risks within the IT environment and reporting accordingly
  • Conducting training & mentoring of junior team members along with ensuring documentation is accurate and well maintained
  • Following ITIL based ITSM practices and ensuring all incidents, problems and service requests are managed to agreed service levels
  • Liaise with internal staff to ensure a high satisfaction of services are met
  • Creating and maintain corporate knowledge base articles
  • Rostered on call program for supporting BAU & Project activities

Requirements
  • Microsoft Certified Professional qualifications (MCP / MCSE / MCITP / MCSEI / MCITPI / MCSA
  • 5+ years’ experience working with Microsoft stack (M365, Azure/Entra ID, InTune, Active Directory, AVD, Windows & Server OS etc.)
  • 5+ years’ experience configuring, managing, and maintaining virtualisation environments ie. VMware
  • 5+ years’ experience configuring, managing, and maintaining enterprise Patching & Security Systems
  • 5+ years’ experience managing & maintaining IAM, IGA & PAM Solutions
  • 5+ years’ experience configuring, managing & maintaining backup and SAN storage solutions
  • Coordinate and prioritise Infrastructure activities and support requests
  • Proficient in time & priority management
  • Investigative skills to identify and solve potentially complex problems
  • Translate technical issues into understandable business language for end-users
  • Identifying and escalating situations requiring urgent attention