About the Role:

We are looking for a passionate Marketing Automation Specialist to enhance our customer and team experience. In this role, you will manage end-to-end data between our loyalty, CRM, and automation platforms, ensuring seamless digital campaigns and automation.

This is a hybrid role and both applicable to Melbourne or Brisbane. 

Key Responsibilities:

• Map and optimise trade and retail customer journeys across all digital platforms.
• Data management.
• Produce actionable insights and reports for continuous improvement.
• Develop and manage digital campaigns across multiple brands.
• Maintain and improve automated digital tracks and workflows.
• Implement A/B testing to refine campaign strategies.
• Collaborate with stakeholders to drive an omni-channel campaign approach.
• Support CRM projects, documentation, and digital activations.
• Provide training and support for internal teams on digital tools and platforms.
• Ensure compliance with OH&S and company policies.

We’re looking for someone who has:

• Proven experience in campaign management and digital automation.
• Strong analytical skills to interpret data and improve customer engagement.
• Ability to prioritise tasks based on value, effort, and risk.
• A keen eye for detail with a results-driven approach.
• Strong time management skills to handle multiple priorities effectively.

Role Requirements:

• Minimum 2 years in a similar role.
• Full working rights in Australia. 
• Experience in digital automation, data management, and customer journey mapping.
• Ability to leverage insights for personalised interactions.

Why Join?

• Be part of an innovative and fast-moving company that values your growth.
• Work with industry-leading tools and platforms.
• Collaborate with talented teams across digital and retail.
• Enjoy a dynamic and supportive workplace culture.

This is a hybrid role and both applicable to Melbourne or Brisbane. 

If this sounds like a good fit for you, please apply directly!