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IT Operations Team Lead
- Posted03 February 2026
- Salary$170000 per annum
- LocationSydney
- Job type Permanent
- Expertise Sirius Technology
- ReferenceBH-66218
Job Description
The Opportunity
I am looking for an IT Operations Team Leader for one of my Insurance clients. This is a key role for a technical professional who is ready to step into a leadership position that balances high-level oversight with hands-on infrastructure management.
You will be responsible for ensuring the reliability, security, and performance of my client’s technology environment while mentoring a dedicated team of specialists to deliver their best work.
The Role
The IT Operations Team Leader acts as a bridge between the technical team and business leadership. You will oversee the delivery of IT services and drive the continuous improvement of my client's cloud and on-premise systems.
Key Responsibilities:
My client is looking for a proactive leader who combines technical depth with excellent communication skills. You should be someone who enjoys problem-solving and can adapt quickly to changing priorities.
Essential Criteria:
I am looking for an IT Operations Team Leader for one of my Insurance clients. This is a key role for a technical professional who is ready to step into a leadership position that balances high-level oversight with hands-on infrastructure management.
You will be responsible for ensuring the reliability, security, and performance of my client’s technology environment while mentoring a dedicated team of specialists to deliver their best work.
The Role
The IT Operations Team Leader acts as a bridge between the technical team and business leadership. You will oversee the delivery of IT services and drive the continuous improvement of my client's cloud and on-premise systems.
Key Responsibilities:
- People Leadership: Manage and mentor a multidisciplinary team, including Cloud and Network Engineers, DBAs, and Support Analysts.
- Cloud Infrastructure: Take ownership of the Microsoft Azure environment, along with platforms like Genesys and Atlassian Cloud.
- System Availability: Design and implement processes that ensure high availability and robust disaster recovery (BCP) protocols.
- Project Delivery: Lead infrastructure projects from scoping and design through to testing and implementation.
- Vendor & Stakeholder Management: Act as a primary escalation point for technical issues and maintain strong relationships with external service providers and internal business leaders.
- Security & Standards: Implement secure configurations and maintain technical documentation to ensure a highly secure and optimized environment.
My client is looking for a proactive leader who combines technical depth with excellent communication skills. You should be someone who enjoys problem-solving and can adapt quickly to changing priorities.
Essential Criteria:
- Experience: 2–5 years of experience as an IT Specialist, with at least 1–2 years in a team leadership or supervisory role.
- Technical Expertise: Advanced skills in Microsoft Active Directory, Exchange, SQL, SharePoint, and Hyper-V.
- Cloud Proficiency: Hands-on experience administering Azure Cloud Services.
- Education: A strong background in Microsoft administration and formal management training or qualifications.
- ITIL, MCSE/MCSA, or Project Management certifications.
- Experience within health insurance or membership-based organizations.
- A background in task automation and scripting.
