Exhibitor Services Manager
Molendinar 
$75,000 - $80,000 + Super 
Immediate start 

About:
With over 30 years of industry experience, our client is a market leader in exhibition hire and bespoke custom exhibits. Partnering with local, national, and international clients, they are known for delivering stand-out exhibition experiences through innovation, attention to detail, and exceptional customer service. Based on the Gold Coast, this business prides itself on quality, creativity, and long-term client relationships.

As the Exhibitor Services Manager, you will be the key point of contact for exhibitors, ensuring every interaction is seamless, professional, and stress-free. You’ll work hands-on from initial enquiry through to event delivery, helping exhibitors access the products and services they need to succeed. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering outstanding customer experiences.

Key Responsibilities:

• Manage exhibitor orders from enquiry through to invoicing using exhibition and hire software (e.g. HirePOS or similar).
• Deliver exceptional customer service across phone, email, and in-person interactions.
• Monitor event performance and identify opportunities to improve service delivery and efficiency.
• Collaborate with the design team to ensure marketing materials remain current and effective.
• Support Sales and Account Managers with pre- and post-event activities, including research, reporting, and client engagement.
• Coordinate with the print department to manage artwork approvals and production timelines.
• Provide hands-on support to the wider team to ensure successful event delivery.

About You

• Experience coordinating exhibitions or events (small to large scale) is highly regarded, but not essential.
• Confident using hire, stock control, or exhibition management software.
• Tech-savvy with strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
• Excellent communication and customer service skills.
• Highly organised with the ability to manage multiple priorities and deadlines.
• A team player with a positive, can-do attitude and willingness to get hands-on.

Skills & Competencies

• Customer-first mindset with a passion for service excellence.
• Adaptable communicator able to engage with a wide range of stakeholders.
• Strong attention to detail and organisational skills.
• Collaborative and team-oriented approach.
• Excellent time management and multitasking abilities.

What’s in It for You!

• Join a collaborative, close-knit team that genuinely values your contribution.
• Work on high-profile exhibitions with leading national and international clients.
• Hands-on involvement in exciting, fast-moving projects.
• A vibrant, supportive workplace where your efforts are recognised and celebrated.

Apply Today!