CRM Specialist

Posted 22 July 2024
Salary$50 - $52.18 per hour
LocationSilverwater
Job type Permanent
ReferenceBH-58465

Job Description

  • Immediate start opportunity
  • Company in Community Service sector - rewarding career
  • Various locations to work from - Sydney Olympic Park, Rookwood, Liverpool
A trusted brand servicing individuals, families and community, is seeking a like minded individual to join their team as a CRM Specialist to become a subject matter expert for their inhouse CRM system. You will be aligned to their goals of providing compassion, respect and empathy and assist with providing support to internal employees and external clients. 

Reporting to the Head of Strategy, Communications & Marketing you will:

  • Liaise with users with the CRM system
  • Respond to, document and resolve user issues where capable
  • Communicate system Customer Service requirements, and where neccesary demonstrate how a function should work
  • Communicate new requirements to users and oversee new updates
  • Provide training and support to Customer Service staff
Hours: 30 hours per week - permanent part time
Hourly Rate: $52.18 per hour

About You:

  • High level of oral and written communication capability
  • Innovative ideas and an ability to introduce new ideas
  • Sound computer skills including CRM systems, Microsoft Suite and other online applications
  • Experience in training others, strong customer service skills
  • 3 - 5 years experience in a similar role
Benefits & Perks:

  • 52.18 per hour + super
  • Permanent opportunity
  • Ability to work across multiple locations across Sydney to suit you
  • Hybrid opportunity after training period
  • Work within a community based industry, make a difference each day!

 Immediate start positions for the right candidates, so don’t delay – APPLY NOW and Monique will be in touch. 

At Sirius People, we advocate for the progression and equity of people of Aboriginal and Torres Strait Islander descent, diverse cultural backgrounds, disabilities and gender identities.  Therefore, we strongly encourage you to apply.