Transport Administration Supervisor Location: South-East Melbourne
Employment Type: Full-Time
Reports To: Transport Administration Manager

About the Role A well-established national transport and logistics business is seeking a Transport Administration Supervisor to oversee day-to-day administration operations across multiple states.

This is a hands-on leadership role ideal for someone who thrives in a fast-paced transport environment and enjoys balancing team supervision with operational execution. You will play a key role in ensuring billing accuracy, revenue integrity, compliance administration and high service standards.

Key Responsibilities Transport Administration & Workflow Oversight

• Supervise daily transport administration activities across assigned teams or locations
  
  
• Ensure run sheets, PODs, driver paperwork and system entries are accurate and completed on time
  
  
• Monitor workloads, deadlines and service levels
  
  

Invoicing, Revenue & Driver Payments

• Process daily subcontractor run sheets across multiple states
  
  
• Enter driver times, accessorials and additional charges into the Freight Management System (FMS)
  
  
• Validate driver documentation including fatigue compliance and missing information
  
  
• Prepare and issue accurate client invoices (dummy and live runs)
  
  
• Process credits, adjustments and corrections
  
  
• Respond to client billing and driver pay queries professionally and promptly
  
  
• Complete pallet reconciliations and customer-specific reporting
  
  

Invoice Reconciliation

• Reconcile bank data against the FMS
  
  
• Investigate and resolve discrepancies between banking data, run sheets and system entries
  
  
• Escalate unresolved variances where required
  
  
• Ensure reconciled data supports accurate invoicing and subcontractor payments
  
  

Systems, Reporting & Continuous Improvement

• Maintain strong data integrity across systems
  
  
• Support system upgrades, testing and process improvements
  
  
• Maintain Excel reports, reconciliations and dashboards
  
  
• Identify recurring issues and recommend workflow improvements
  
  

Customer & Driver Administration

• Ensure accurate setup and maintenance of customer and subcontractor records in the FMS
  
  
• Support onboarding and administration of subcontractor drivers
  
  

Team Leadership & Compliance

• Provide daily coaching and support to administration staff
  
  
• Assist with onboarding and training of new team members
  
  
• Promote accountability and consistent standards
  
  
• Ensure compliance documentation is collected and audit-ready
  
  
• Escalate risks or non-conformances appropriately
  
  

About You You are detail-oriented, organised and confident in a transport or logistics administration environment. You are comfortable supervising others while remaining hands-on in operational tasks.

Skills & Experience:

• Experience in transport or logistics administration
  
  
• Strong attention to detail and time management skills
  
  
• Confident using Excel and freight management systems
  
  
• Clear communicator with a strong customer service focus
  
  
• Experience supervising, mentoring or supporting team members
  
  

What’s on Offer

• Stable full-time role within a growing national transport business
  
  
• Supportive leadership and structured processes
  
  
• Opportunity to step into or further develop your supervisory career